Terms & Conditions

Welcome to Gangoly Brothers. By browsing our website or making a purchase from gangolybrothers.com, you acknowledge that you have read, understood, and agree to the Terms & Conditions outlined below. These terms help ensure a smooth, transparent, and secure experience for everyone using our platform.

Eligibility & Use of Website

Our website and services are intended for individuals who can form legally binding agreements under applicable law. While we recommend that users be 18 years of age or older, minors may also use our website under the supervision and guidance of a parent or legal guardian.
 By using our website, you confirm the following:
 • You are either 18 years or older, or using the website with parental or guardian
 permission.
 • You agree not to use the website for unlawful purposes.
 • You will provide accurate information whenever requested on the platform.

Accuracy of Information

We strive to ensure that product descriptions, pricing, images, and specifications are accurate. However, occasional errors may occur. We reserve the right to update or correct information at any time without prior notice.

Product Availability & Pricing

All products listed on our website are subject to availability. Prices may change without prior notice due to brand revisions, market fluctuations, or corrections.

If an item becomes unavailable after purchase, we will notify you and offer an alternative product or store credit. Refunds are not provided unless required under exceptional legal circumstances.

Order Acceptance & Cancellation

Your order constitutes an offer to purchase. Gangoly Brothers reserves the right to accept or reject any order. Orders may be cancelled due to the following reasons:
 • Incorrect pricing or product information
 • System or technical errors
 • Suspected fraudulent activity
 • Limited or unavailable stock
 Once an order is processed or dispatched, cancellation is not permitted.

Payments & Billing

You agree to provide accurate billing and contact details. We reserve the right to cancel orders if incorrect information or suspicious activity is detected.

Gangoly Brothers is not liable for delays or errors caused by third-party payment gateways.

Shipping & Delivery

By placing an order, you agree to our Shipping & Exchange Policy. Delivery timelines provided are estimates and may vary depending on courier performance, public holidays, or unforeseen conditions.

No Returns / No Refunds

Gangoly Brothers follows a strict No Return and No Refund policy. Exchanges are only provided for defective or damaged products, as outlined in our Shipping & Exchange Policy. A valid unboxing video is mandatory to process any exchange request.

Pre-Loved / Vintage Products

Pre-owned or vintage watches may show natural signs of age or wear. By purchasing such items, you acknowledge and accept their unique condition. These items cannot be exchanged unless damaged in transit.

Intellectual Property Rights

All brand names, trademarks, logos, product images, and content on this website belong to Gangoly Brothers or their respective brand owners. Any unauthorized use is strictly prohibited.

Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for the content, actions, or policies of these external sites.

Limitation of Liability

Gangoly Brothers is not liable for indirect or incidental damages, courier delays, misuse of products, unauthorized repairs, or damages arising from inaccurate information provided by the customer.

Our liability is limited strictly to the value of the purchased product.

User Conduct

You agree not to upload harmful content, use false information, attempt to access restricted systems, or engage in activities that disrupt the website’s functionality.

Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any updated terms.

Contact Information

Email: gangolywatcheyewear@gmail.com
 Phone / WhatsApp: +91 98111 05564
 Business Hours: 11 AM – 8 PM
 Address: Regal Building, Connaught Place, 26, Baba Kharak Singh Rd, Hanuman Road Area, Connaught Place, New Delhi, Delhi 11000